November 2020 Lockdown

The salon will be closed between 5 November and 2 December in line with government regulations. We're so sorry that we can't welcome you into the salon during this time and, rest assured, we will be contacting everyone who has an appointment booked for this period.

We will continue to update clients via our newsletter and Facebook page. Sign up to the newsletter today to keep updated.

Safety procedures when the salon is open

THE SAFETY OF OUR CLIENTS & TEAM IS OUR #1 PRIORITY

 

 

please book by phone

please come alone

You'll need to wear a mask whilst in the salon

please wait outside
until your appointment time

we'll help you with the process & ensure you stay safe

Thank you so much for your patience whilst we have been closed; of course it's been such a tough time for everyone and we hope everyone is well and safe.

The salon re-opened on 4 July and we are taking measures to ensure everyone's safety, including social distancing and the use of PPE.

All hair services, and most beauty treatments, are now available. However, beauty services involving the face are still not allowed due to government regulations.

It's not quite the same as usual, but we'll still give you the very best service we can and we're getting used to working with the new guidelines. So here are further details of how the salon will operate when we open…

Booking your appointment
To book an appointment please call the salon after 15 June on 01759 377428, leave us a message and we will call you back as soon as we can.

  • We will allocate a date and time to you for any necessary skin tests.

  • Please don't come into the salon to make an appointment.

  • We have temporarily deactivated the online booking system just until we find our feet!

 

Before your appointment
Please check your appointment time! We will be working with very strict timescales and staggered appointment times to keep everyone safe.

  • Please come alone, and note that the reception area is for staff only.

  • Please bring a mask, you will need to wear one the whole time you are in the building. We can provide a mask for a small fee.

  • Bring as little as possible with you, avoid laptops, phones, large bags and please avoid wearing accessories like scarves, necklaces and dangly earrings.

 

When you arrive

  • If you arrive early please wait outside until your appointment time.

  • If you arrive late please be prepared that we may not be able to allow you into the salon and you may need to rebook.

  • Upon entering the salon remove your coat and place in the plastic bag provided along with anything else, ie your purse, car keys etc this will stay with you during your visit.

  • Use the hand sanitiser provided as soon as you come in.

  • You will be taken directly to your seat, you must apply social distancing rules of 2m with anyone else in the salon other than your stylist.

  • Please follow all floor markings and signs inside the salon.

 

Paying

  • We would prefer you to pay by card where possible for all hair treatments.

  • You can continue to pay cash for all beauty treatments.

  • All cash will be sanitised where possible.

  • To avoid queues at reception, please wait in your chair until invited to come to the desk.

 

General notes
The salon may feel a little different for a while, we will not be able to provide you with some of the usual treats, there will be no hot refreshments, water will be provided. There will also be no magazines or waiting in the reception area. The cloakroom area and retail area will be a restricted area for staff only, please ask if you would like a product.

  • There will be mapped out paths for you to follow inside the salon.

  • We will be wearing face masks and visors so we may look a bit funny!

  • We have all the necessary PPE to keep all of our customers and team as safe as we can.

  • All gowns and towels will continue to be washed after every use, chairs workstations, trolleys and all equipment will be sanitised after every client using the appropriate methods.

  • We have a very high standard of hygiene in the salon already but have put extra procedures in place to maintain the best level of safety for everyone in the building.

  • If you wish to speak to us about any concerns that you have when visiting the salon please call us and we can talk things through with you.

  • Everyone who has a on scalp colour service will need to be re-skin tested, this is important for us to comply with our insurance and for your safety. If you have used any kind of home colour whilst in lockdown this may cause you to have a reaction. We will give you a time to come and have the test when we book your appointment.

 

We will be limited to the amount of appointments that we can offer per day, please bear with us whilst we work through everyone in the fairest way that we can.

Thank you for reading this email, which is a little more serious than usual.


Despite the regulations, PPE, and everything else, we're so excited to be able to open our doors again and welcome you in to the salon.


Georgina and the Grace team

ADDRESS

OPENING HOURS

7 Main Street, Stamford Bridge, York, YO41 1SE

01759 377428

Mon - CLOSED

Tues - 9:00-17:00

Wed - 9:00-17:00

Thurs - 9:00-18:00

Fri - 9:00-19:00

Sat - 8:30-16:30

Sun - CLOSED

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